Noodoe App
Contact Info

2600 Technology Drive, Suite 100
Plano, Texas, 75074
United States
info@noodoe.com

Follow Us on Socials

Region:   US  AUS  Global

PRIVACY AND COOKIE POLICY

Last updated: 10th August, 2022

Thank you for choosing to be part of our community at Noodoe (“company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regard to your personal information, please contact us.

When you visit our website www.noodoe.com/global and use our services, you trust us with your personal information. We take your privacy very seriously. Here, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue the use of our site and our services.

This privacy policy applies to all information collected through our websites (including noodoe.com, noodoe.com/global, noodoe.com.au), and/or any related services, sales, marketing, or events (referred to collectively in this privacy policy as the “Sites”).  

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.  

Table of contents

1. What information do we collect?

Personal information you disclose to us:

In Short: We collect personal information that you provide to us such as name, address, contact information, email address, phone number, country, and company name.

We collect personal information that you voluntarily provide to us when you subscribe to our newsletter (EV Radar), sign-up for any of our webinars, masterclasses, or courses, voluntarily complete a customer survey or provide feedback via email, download any Noodoe brochure, product catalog, product data sheet, product manual; express an interest in obtaining information about us or our products and services, or otherwise contact us. 

The personal information that we collect depends on the context of your interactions with us and the Sites, the choices you make and the products and features you use. The personal information we collect can include the following: 

Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and any other contact data you provide.

Others. The content of the message you have sent and other personal data that may have been provided to us during communications. We will process this personal data if you ask us questions, request information, or send us any form of communication.

Information automatically collected:

In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our websites.

We automatically collect certain information when you visit, use or navigate the Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser, device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site and other technical information.  This information is primarily needed to maintain the security and operation of our Sites and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Information collected from other sources:

In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.

We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook), as well as from other third parties. Examples of the information we receive from other sources include: social media profile information (your name, gender, birthday, email, current city, state and country, user identification numbers for your contacts, profile picture URL and any other information that you choose to make public); marketing leads and search results and links, including paid listings (such as sponsored links).

2. How do we collect your information?

In Short: We collect personal information that you voluntarily provide to us.

You directly provide Noodoe with most of the data we collect. We collect data and process data when you:

  • Subscribe to our newsletter (EV Radar)
  • Sign-up for any of our webinars, masterclasses, or courses
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
  • Download any Noodoe brochure, catalogs, product data sheets, and product manuals
  • Use or view our website via your browser’s cookies
  • Express an interest in obtaining information about us or our products and services
  • Contact us

3. How do we use your information?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Sites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), in order to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below.  

We use the information we collect or receive:  

  • To send you marketing and promotional communications [for Business Purposes and/or with your Consent]. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences.  You can opt-out of our marketing emails at any time (see “Your Privacy Rights” below).
  • To send administrative information to you [for Business Purposes, Legal Reasons and/or possibly Contractual]. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
  • To post testimonials [with your Consent]. We post testimonials on our Sites that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update or delete your testimonial, please get in touch with us. Be sure to include your name, testimonial location, and contact information.
  • Deliver targeted advertising to you [for our Business Purposes and/or with your Consent]. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness. [For more information, see DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  • Request Feedback [for our Business Purposes and/or with your Consent]. We may use your information to request feedback and to contact you about your use of our Sites.
  • To protect our Sites [for Business Purposes and/or Legal Reasons].  We may use your information as part of our efforts to keep our Sites safe and secure (for example, for fraud monitoring and prevention).
  • To enforce our terms, conditions and policies [for Business Purposes, Legal Reasons and/or possibly Contractual].
  • To respond to legal requests and prevent harm [for Legal Reasons]. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
  • For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Sites, products, services, marketing and your experience.

4. How do we keep your information safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, the transmission of personal information to and from our Sites is at your own risk. You should only access the services from within a secure environment.

5. How long do we keep your information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us to keep your personal information for longer than 1 year.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. Marketing

We may also use your Account Data to send you advertising and marketing-related information (e.g., newsletters and events) from Noodoe. Such direct marketing has its legal basis under Art. 6 (1) (f) GDPR, and our legitimate interest is an interest in direct marketing our products to you as a Noodoe customer. If you have an account with us, we may email you such marketing and promotion offers based on your account activity and information collected from cookies. In addition, we may ask you for your express consent in certain marketing activities.

In any case, you may at any time unsubscribe by email. Please note that while you opted out of, and unsubscribed from, receiving marketing communications, we may still send you certain communications relating to your use of the Service (e.g., service announcements, notices about new features or information on the Service, administrative messages, and communications regarding your account).

7. What are your privacy rights?

In Short: In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws.  These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided at the end of this Privacy Policy. We will consider and act upon any request in accordance with applicable data protection laws.  

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.

If you are a resident of the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites. To opt out of interest-based advertising by advertisers on our Site visit http://www.aboutads.info/choices/

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list.

Noodoe would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access

You have the right to request Noodoe for copies of your personal data. We may charge you a small fee for this service.

The right to rectification 

You have the right to request that Noodoe correct any information you believe is inaccurate. You also have the right to request Noodoe to complete information you believe is incomplete.

The right to erasure:

You have the right to request that  Noodoe erase your personal data, under certain conditions.

The right to restrict processing

You have the right to request that Noodoe restrict the processing of your personal data, under certain conditions.

The right to object to processing

You have the right to object to Noodoe’s processing of your personal data, under certain conditions.

The right to data portability

You have the right to request that Noodoe transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at: info@noodoe.com

Or write to us at: 15F., No.19-13, Sanchong Road, Taipei, Nangang District 11501, Taiwan

8. Do we use cookies and other tracking technologies?

What are Cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

How do we use Cookies?

Noodoe uses cookies in a range of ways to improve your experience on our website, including:
• Keeping you signed in
• Understanding how you use our website

What type of Cookies do we use?

Noodoe also uses a variety of functional, marketing, advertisement, and analytical cookies to enhance your Website experience.

Functional cookies

Noodoe uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies is used.

Analytical cookies

With analytical cookies, we collect statistics about how our Sites are used with the help of third parties. For example, we collect and store when and for how long you visited or used the Sites.

Marketing cookies

Similar to analytical cookies, we work with third parties to place marketing cookies on our Sites. We do this so that we can make you the most relevant offers based on your online surfing and searching behavior. 

Advertising 

Noodoe uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Noodoe sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage Cookies?

You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.

Third-Party Cookies (Google Analytics)

Our Sites use Google Analytics to collect information about how users use them. The information the cookie generates about your use of the Sites will be transmitted to and stored by Google. Your IP address will be partially used within the United Kingdom or European Economic Area if it is used by other parties. Only in exceptional cases will the full IP address be transferred to a Google server in the United States and Taiwan, and then shortened so it is only partially used there. The IP anonymization is active on our Sites.

9. Will your information be shared with anyone?

In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.

We only share and disclose your information in the following situations:

Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include installations, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Sites, which will enable them to collect data about how you interact with the Sites over time.  This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.

With your Consent. We may disclose your personal information for any other purpose with your consent.

10. Is your information transferred internationally?

Our servers are located in Oregon and California in the United States. If you are accessing our Sites from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see “Disclosure of Your Information” above), in The United States, Canada, Mexico, Australia, The European Union Countries, Taiwan, and other countries.

If you are a resident in the European Economic Area, then these countries may not have data protection or other laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law.

EU-U.S. Privacy Shield Framework

In particular, Noodoe complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States and has certified its compliance with it. As such, Noodoe is committed to subjecting all personal information received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List.

Noodoe is responsible for the processing of personal information it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf.

With respect to personal information received or transferred pursuant to the Privacy Shield Framework, Noodoe is subject to the regulatory enforcement powers of the U.S. FTC. In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

11. What is our stance on third-party websites?

In Short: We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our websites.

The Sites may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Sites. You should review the policies of such third parties and contact them directly to respond to your questions.

12. Do we collection information from minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age.  By using the Sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site.  If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.  If you become aware of any data we have collected from children under age 18, please contact us.

13. Do we make updates to this policy?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

14. How to contact us

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), Noodoe, by email, by phone at +1 281-888-3429, or by post to:

NOODOE – US
9896 Bissonnet Street, Suite 440
Houston, TX 77036, United States

If you have any further questions or comments, you may also contact us by post at the following address:

NOODOE – TAIWAN
15F., No.19-13, Sanchong Road,
Taipei, Nangang District 11501, Taiwan
tel: +886 27722 0677